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Support
How Can We Help?
We're here to help you get the most out of BuddyBlink. Find answers below or reach out directly.
Contact Us
For questions, bug reports, or account help, reach out by email. We aim to respond within 24 hours.
Frequently Asked Questions
What is BuddyBlink? expand_more
BuddyBlink is a check-in app. You set up a schedule (e.g., check in once a day), and if you miss a check-in, BuddyBlink automatically notifies your designated contacts via Telegram or email.
How do I check in? expand_more
When it's time to check in, you'll receive a push notification on your phone. Simply tap the "I'm Okay" button in the app to acknowledge your check-in. That's it — one tap.
What happens if I miss a check-in? expand_more
If you miss the number of check-ins you've configured (e.g., 1 or 2 missed), BuddyBlink automatically sends your message to the contacts assigned to that schedule, through the channels you've set up (Telegram or email).
What's included in the free plan? expand_more
The free plan includes up to 3 check-in schedules, up to 3 contacts, check-in intervals from every 2 hours, Telegram and email notifications (up to 10 emails per month), and custom safety messages. No credit card required.
What does Premium include? expand_more
Premium unlocks up to 50 check-in schedules, 50 contacts, check-in intervals from every 1 minute, Telegram & email notifications, and unlimited email notifications.
How do I connect a contact via Telegram? expand_more
After adding a contact, tap "Link Telegram" next to that contact. A unique link will be generated — send it to your contact. When they open it and start the BuddyBlink Telegram bot, their Telegram account is automatically linked. Links expire after 72 hours for security.
How do I delete my account? expand_more
Go to Settings > Delete Account in the app. This permanently deletes all your data — including contacts, schedules, check-in history, and notification logs — within 30 days. This action cannot be undone.
Is BuddyBlink available on iOS? expand_more
BuddyBlink is currently available on Android via Google Play. iOS support is coming soon — stay tuned for updates.
Is BuddyBlink an emergency service? expand_more
No. BuddyBlink is a best-effort notification tool — not a guaranteed emergency response service. It depends on internet connectivity, third-party services (Telegram, email providers), and your device being operational. In a life-threatening emergency, always contact emergency services (911, 112, etc.) directly.